Delete your account
Last updated: 27 September 2026
You can delete your Join Your Club account and personal data at any time, with or without the app.
1. In the app
Open Join Your Club, go to Settings and tap Delete account, then confirm. Your account is deleted immediately and permanently.
2. Without the app
No longer have the app? Email privacy@joinyourclub.com from the email address you use for Join Your Club, with the subject "Delete my account". We check that the account is yours, delete it within one month (usually much sooner) and email you when it is done.
3. Cancel subscriptions first
Deleting your account does not cancel a subscription you bought through the App Store or Google Play, such as a club plan. Cancel it there first:
- iPhone: Settings > your name > Subscriptions > Join Your Club > Cancel
- Android: Google Play > your profile > Payments & subscriptions > Subscriptions > Join Your Club > Cancel
4. What we delete
- Your account and login
- Your profile, photos and bio
- Your posts, comments, stories and runs, including runs imported from Strava
- Your messages and chats
- Your club and event memberships
- Clubs you own, with their events
- Your notification and app settings
5. What we keep, and for how long
- Payment and transaction records are kept for 7 years, because Dutch tax law requires it. They are kept without your profile.
- Consent records (which version of the Terms and Privacy Policy you accepted, and when) are kept for 5 years, as proof for regulators.
6. Signed up for an event on our website?
If you joined a free event at joinyourclub.com without an account, your name and email address are deleted automatically 30 days after the event (unconfirmed or cancelled sign-ups after 2 days). To have them deleted sooner, cancel through the link in your email, or email privacy@joinyourclub.com.
7. Questions
Email privacy@joinyourclub.com, or read our Privacy Policy.
Join Your Club B.V., Heer en Beekstraat 19B, 5242 AC Rosmalen, The Netherlands.