Privacy Policy

Last updated: 3 September 2026

1. Introduction

This Privacy Policy explains how Join Your Club ("JYC") collects, uses, stores and shares personal data.

The controller of your personal data is:

Join Your Club B.V.
Heer en Beekstraat 19B
5242 AC Rosmalen
The Netherlands

Privacy contact: privacy@joinyourclub.com

2. Personal Data We Collect

Account data: name, email address, username, profile photo, city, sport interests.

Platform activity: clubs joined, events joined, memberships purchased, following activity, app interactions.

Payment data: payment status, transaction ID, subscription status, purchase history. JYC does not store full card numbers.

Communication data: messages, group chat activity, support requests, reports and complaints.

Technical data: IP address, device information, app version, log data.

Legal and consent records: Terms accepted, Privacy Policy accepted, date and time of acceptance, document version, platform and app version.

Location data: if you allow it, JYC uses your device location to show clubs and events near you. Your location is used on your device to sort what you see. We do not store a history of your movements, and you can turn the permission off in your device settings at any time.

Photos and camera: only the images and video you choose to upload for your profile, posts and stories.

Optional - Strava: if you connect Strava, JYC imports only the distance, moving time, date and activity type of your runs. We do not import GPS routes, heart rate, splits, photos or private notes. You can disconnect at any time in Settings > Connected Apps, which also revokes our access at Strava.

Optional - Findy (AI matchmaker): when you use Findy, your message, your pace level, goals and city, and the public profile text of candidate clubs, events and runners are sent to our AI provider to generate a suggestion. Other runners are only ever included as candidates if they have left "Suggest me in Findy" switched on in Settings > Privacy. Findy makes suggestions only. It does not make any decision that has a legal or similarly significant effect on you, and you are free to ignore it.

3. Why We Use Personal Data

To operate the platform: create and manage accounts, enable club/event discovery, enable memberships and communication.

To process payments: handle paid events, memberships, refunds, chargebacks and organizer payouts.

To support platform integrity: enforce Terms, prevent fraud, investigate reports, maintain audit logs.

To comply with legal obligations: payment records, privacy rights requests, tax obligations.

To improve JYC: analyze app usage, improve features, understand demand.

For marketing: only with your consent or where permitted by law. You can opt out at any time.

4. Legal Bases for Processing

Contract: to create accounts, provide features, enable bookings and process payments.

Consent: for optional marketing, optional third-party integrations, push notifications and certain cookies.

Legal obligation: for payment records, tax obligations, legal requests or privacy rights.

Legitimate interest: for platform security, fraud prevention and improving JYC.

5. How Long We Keep Data

Account data is kept for as long as you have an active account. Payment and transaction records are kept for 7 years as required by law. Communication data may be kept for up to 3 years for safety and legal purposes. Consent records are kept for 5 years.

You may request deletion of your personal data at any time, subject to legal retention obligations.

6. Sharing Personal Data

JYC may share personal data with:

• Supabase (hosting, database and authentication)
• Stripe (payment processing, only if you buy a ticket or a subscription)
• Apple / Google (in-app purchases, where used)
• Strava (only if you connect it, and only to import the run data listed above)
• Anthropic (AI processing for Findy, limited to what is described in section 2)
• Club owners and organizers (only the data needed to manage your membership or event)
• Law enforcement or regulatory authorities where required by law

JYC does not sell personal data and does not use it to train AI models.

7. International Transfers

Our database and files are hosted by Supabase in Zurich, Switzerland. Switzerland sits outside the EU, but the European Commission has formally decided that Swiss law offers a level of data protection equivalent to the EU's, so your data is protected the same way it would be inside the EU and no extra safeguards are needed.

Email is sent from within the EU (Ireland). Payments are handled by Stripe, which processes in the EU and the United States.

Some providers process data outside the European Economic Area, including Anthropic for the Findy assistant. For those transfers we rely on the European Commission's Standard Contractual Clauses, so the same level of protection travels with your data.

8. Your Rights

Under applicable data protection law, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing
• Request data portability
• Withdraw consent at any time

Two of these are built into the app. Settings > Privacy > Your data shows exactly what we hold and lets you export a copy. Settings > Delete account permanently deletes your account and data.

To exercise any other right, contact privacy@joinyourclub.com. We respond within one month.

If you believe we have not handled your data properly, you can complain to the Dutch data protection authority, the Autoriteit Persoonsgegevens (autoriteitpersoonsgegevens.nl), or to the authority in the EU country where you live.

9. Children

JYC is not intended for children under 16. We do not knowingly collect personal data from anyone under 16. If you believe a child has given us personal data, contact privacy@joinyourclub.com and we will delete it.

10. Cookies and Tracking

The JYC app may use analytics tools to understand usage patterns. Where required by law, we ask for consent before using non-essential tracking.

11. Security

JYC uses appropriate technical and organizational measures to protect your personal data, including encrypted data storage, secure authentication, and access controls.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes through the app or by email.

13. Contact

For privacy questions or requests: privacy@joinyourclub.com

Join Your Club B.V., Heer en Beekstraat 19B, 5242 AC Rosmalen, The Netherlands.

Last updated: 30 August 2026 (version 2026-08-30).